Support for Weerbericht


How can I disable the adverts?

For a small yearly payment you can disable all ads. To disable the ads go to the settings of the Weerbericht Nederland app. Tap the cogwheel icon to go to the settings. Then tap on the option "Verwijder advertenties".

How can I disable automatic renewal of my subscription?

If you do not want your subscription to disable adds to automatically renew, go to the settings (tap the cogwheel icon) and select "Abonnement beheren".

The App Store app will be opened and the subscription can be canceled there. When canceled, the subscrition will be valid until the expiry date and then automatically stop.

How can I use my subscription on multiple devices?

The subscription to remove ads is linked to your Apple ID, and not limited to 1 device. If you have purchased a subscription to remove ads on one device, you can activate it on other devices by tapping "Aankopen herstellen" in the settings (tap on the cogwheel icon).

Why won't the precipitation radar show future predictions?

The precipitation radar is generated by KNMI and shows images of the current weather. A radar is just an instrument for measuring and does not predict anything. Predicted precipitation is not available in these images, so the app cannot display such predictions.

Why don't I get a push notification for a weather warning or -alarm?

To receive push notifications for weather warnings or -alarms, you open the Settings app on your device. Select "Weerbericht" and allow Weerbericht acces to Noifications. Also, "Background App Refresh" should be enabled.

Do not close the app by removing it from the list of recently used apps. If you remove it, the Weerbericht app no longer runs in the background.

How can I select my own province on Apple Watch?

To select your own province you open the Weerbericht app on Apple Watch, Force Touch on the screen and tap "kies gebied".

Error: de gegevens kunnen momenteel niet worden opgehaald

When the message appears "de gegevens kunnen momenteel niet worden opgehaald" there can be multiple causes for not being able to fetch data. Please first check if your device has a (good) internet connection.

If that is the case, ensure that the network provider (mobile or WiFi) allows FTP traffic. The Weerbericht app uses FTP (instead of HTTP) to fetch data from the KNMI.